30 MINUTE WALKS
To avoid any charges, require that you cancel your walk by 4pm the day prior to your scheduled appointment. Any cancellations made after 4pm or on the same day will result in a full charge.
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OVERNIGHT CARE
Notice for cancellation for any overnight scheduled
must be made 3 weeks in advance for full refund on deposit. Any cancellation made within the 3 week window deposit is kept. Week/day of cancellations will be charged full price for the total dates booked.
MOBILE DAYCARE
In order to avoid any charges, we require that you cancel your walk by 4pm the day prior to your scheduled pickup. Any cancellations made after 4pm or on the same day will result in a full charge.
HOLIDAYS
There will be a $10 per WALK fee for the following holidays:
Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
In addition, for any overnight stays that occur on the aforementioned holidays or any holidays that fall on weekends, there will be a $30 holiday fee added to the total invoice.
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There will be no refunds or cancellation forgiveness for holiday dates reserved for walks or overnights.
CANCELLATION POLICY